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ClearOS hang when Qos is enabled [E1G44ET NIC]
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TOPIC: ClearOS hang when Qos is enabled [E1G44ET NIC]
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#18233
Re:ClearOS hang when Qos is enabled [E1G44ET NIC] 2 Years, 8 Months ago  
I am facing the same problem. Within a minute or so after enabling the QoS, the router hangs. Only option is to hard reboot the router.

The router is on a Dell PowerEdge R310 server. The external link and lan 1 is on dual port Broadcom BCM5716. I also have a hotlan on a quad port Intel Gigabit ET.

Since I am a subscriber, I would like to know if anyone from CleraOS is looking to this issue.

Thanks

[ClearOS Enterprise 5.2 with all updates applied]
Manoj Kumar
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Last Edit: 2010/10/01 22:04 By mank.
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#26792
Re:ClearOS hang when Qos is enabled [E1G44ET NIC] 2 Years, 2 Months ago  
Resurrection of an old thread, I know. However, there doesn't appear to be any reported resolution to the problem reported by the original poster. That being...whenever QoS is enabled it locks the ClearOS box. I have the same issue now with an HP DL360 G6 box which happens to be using the same Intel network card as the original poster (dual not quad)

Hardware Information
Processors 4
Model Intel(R) Xeon(R) CPU E5504 @ 2.00GHz
CPU Speed 2 GHz
Cache Size 4.00 MB
System Bogomips 16000.75
PCI Devices
- (2x) Ethernet controller: Intel Corporation 82576 Gigabit Network Connection

Problem - the INSTANT that Bandwidth/QoS is enabled (with or without any rules) the ClearOS box hard locks. No response from local terminal, no response remotely, all traffic stops passing, pings don't respond, etc.

If the network cables are connected and the box is booted with bandwidth/QoS enabled there is a fatal error (didn't catch the message) during the boot process. However, if I disconnect both network cables (haven't tested if internal/external makes a difference) the box will boot and won't lock up until cables are re-attached.

Interestingly, the internal card autodetected 10Mbps link to a 1000mbps switch (Cisco) which leads me to believe, as with the original poster, that this issue is related to something with the network card driver.

Ideas? Recent resolutions to similar issues? Should I randomly attempt different Intel NIC driver installs?

TIA.
Jonathan
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#26800
Re:ClearOS hang when Qos is enabled [E1G44ET NIC] 2 Years, 2 Months ago  
For the NIC, depending on if you have the PAE kernel ("uname -r"), use the kmod-igb or kmod-igb-PAE drivers from here.
Nick Howitt
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#27496
Re:ClearOS hang when Qos is enabled [E1G44ET NIC] 2 Years, 1 Month ago  
Nick Howitt wrote:
For the NIC, depending on if you have the PAE kernel ("uname -r"), use the kmod-igb or kmod-igb-PAE drivers from here.

Thanks for the help Nick. I installed kmod-igb-2.4.13-1.clearos.i686.rpm as recommended with the same result. As soon as bandwidth/qos is enabled the box hard locks. I have to boot up with the network cables disconnected and disable the service or it will completely lock again. Additional information as follows:

Contents of modprobe.conf

alias eth0 igb
alias eth1 igb


Results of modinfo:


[root@box ~]# modinfo igb
filename: /lib/modules/2.6.18-194.8.1.v5/extra/igb/igb.ko
version: 2.4.13
license: GPL
description: Intel(R) Gigabit Ethernet Network Driver
author: Intel Corporation, <e1000-devel@lists.sourceforge.net>
srcversion: 7281AE835DCB664602E28C7


Results of dmesg | grep -i eth


[root@box ~]# dmesg | grep -i eth
Intel(R) Gigabit Ethernet Network Driver - version 2.4.13
igb 0000:05:00.0: Intel(R) Gigabit Ethernet Network Connection
igb 0000:05:00.0: eth0: (PCIe:2.5Gb/s:Width x4) 00:26:55:22:76:0e
igb 0000:05:00.0: eth0: PBA No: FFFFFF-0FF
igb 0000:05:00.1: Intel(R) Gigabit Ethernet Network Connection
igb 0000:05:00.1: eth1: (PCIe:2.5Gb/s:Width x4) 00:26:55:22:76:0f



Looks like the updated igb driver installed and is loaded but still the same issues -- hard lock on enabling Bandwidth/QOS service and the internal NIC still auto-negotiates to 10Mbps on a 1Gbps port (should be gigabit.) I tried a different gigabit switch to rule out the possibility of a bad port/switch. The external NIC does work at 100Mbps as supported by my modem.

I'm reaching the point of giving up on this solution on this box. I'll either have to come up with a different software package or see if I can find another dual NIC box to use as my gateway and pray all the hardware is supported by Clear/Centos.
Jonathan
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