ClearFoundation

Hello...I just did a new (clean) install of
clearos-community-6.3.0-x86_64
performed all the updates on the system, configured the various server services, purchased zarafa community edition (thank you Tim) and let the market place install zarafa.

This is the second time I have done this with the same results and although there were no install errors, it appears the install is not working.

Since this is a marketplace install, I don't think there are any other operations I need to perform for it to work...is there?

Would those who have had successful installas please let me know what information to provide so that I can find out what has happened?

Thank you.


Zarafa Community
Vendor ClearFoundation
Version 1.1.8-1

Zarafa Delivery Agent Running

Zarafa iCal Gateway Running

Zarafa POP/IMAP Gateway Running

Zarafa Quota Monitor Running

Zarafa Search Indexer Running

Zarafa Spooler Running

Zarafa Storage Server Stopped


Zarafa
Account Enabled
Administrator Privileges Disabled
Hard Quota 10G



webaccess login
Cannot connect to the Zarafa Server.




spool log

Hmm it appears the database user and password has not been initialised properly - which is done when app-zarafa-core is installed, what's the output of 'rpm -qa | grep zarafa | sort'?

The only other step is to go to System > Mail Settings and set a mail domain

Hello Tim, thank you for the quick reply.


The only other step is to go to System > Mail Settings and set a mail domain


As with the first time I tried to install from the marketplace, I do not have any Mail Settings entries in my Web Interface...please see attached.


what's the output of 'rpm -qa | grep zarafa | sort'?


app-zarafa-1.2.3-1.v6.noarch
app-zarafa-community-1.1.8-1.v6.noarch
app-zarafa-community-core-1.1.8-1.v6.noarch
app-zarafa-core-1.2.3-1.v6.noarch
app-zarafa-extension-core-1.1.6-1.v6.noarch
zarafa-7.0.8-35178.x86_64
zarafa-client-7.0.8-35178.x86_64
zarafa-common-7.0.8-35178.x86_64
zarafa-dagent-7.0.8-35178.x86_64
zarafa-gateway-7.0.8-35178.x86_64
zarafa-ical-7.0.8-35178.x86_64
zarafa-indexer-7.0.8-35178.x86_64
zarafa-libarchiver-7.0.8-35178.x86_64
zarafa-libs-7.0.8-35178.x86_64
zarafa-monitor-7.0.8-35178.x86_64
zarafa-server-7.0.8-35178.x86_64
zarafa-spooler-7.0.8-35178.x86_64
zarafa-utils-7.0.8-35178.x86_64
zarafa-webaccess-7.0.8-35178.noarch

Paul

Rats.

That's a fundamental problem with the release workflow (noted so it won't happen next time), not a Zarafa bug. I just submitted the final release RPMs today in preparation for the 6.3.0 release and this process broke the Zarafa Community install. Why? The "updates-testing" (beta) software repositories are now disabled by default. There are already changes in place in Marketplace to handle this situation, but it's a bit of a chicken/egg scenario with the current state of the beta.

Unfortunately, I'm on a slow/unreliable 3G connection, so I can't provide a sanity checked workaround. Certainly one workaround is to enable the "clearos-updates-testing" repository in /etc/yum.repos.d/clearos.repo and then install Zarafa from Marketplace. In your case, you have already installed the app, so it's a matter of installing any missing dependencies, e.g

Thank you for the reply Peter.

Would it be best to remove zarafa and then do a market install when the marketplace is ready to handle the situation and the software is out of the testing repos?

If yes, when do you think I should retry....if no...then I will enable testing repos and do the missing dependencies....

Tim Burgess wrote:
Hmm it appears the database user and password has not been initialised properly - which is done when app-zarafa-core is installed

As Peter suggested. I ran



and now the mail settings are in the web UI and the domain is set.

I was still unable to log into the Zarafa user webaccess so, i tried



and then installed from the marketplace again.

Thinking that the password would initialise this time...unfortunately, still the same problem as the original post.

Any further suggestions? Do you think I will need to reinstall ClearOS again? I ask so I can avoid taking a lot of time transferring my backups over to the server if I am going to need to clean install again.

Thanks

Hi, no need to reinstall, can you try the following from the command line?

Then post the contents of zarafa.log. When app-zarafa is installed it *should* setup your database user and password... I can't see how its being installed without failing during the installation somehow

Peter advised in another thread the final release of 6.3.0 maybe out tomorrow so perhaps it is better waiting

Thanks Tim. I did the remove and then the install code and it did not complete. Here is the last part of the output.

Whatever you suggest I do as far as waiting for final or working with this. I am just curious why it does not seem to be installing correctly. Should I be manually installing the missing packages?

Thanks

Hi Cltech, I think the repo's are still in a state of flux until 6.3.0 is released

try 'yum --enablerepo=clearos-updates-testing install app-zarafa-community 2>&1 | tee output.log'

If it is any help I'm having the exact same issue

Another clue that may help is that even with the mail domain set the following error is shown:

Mail Settings

Vendor ClearFoundation
Version 1.2.4-1
Additional Info Record not found (mail_settings)