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CANNOT download the installation files!
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TOPIC: CANNOT download the installation files!
#37978
CANNOT download the installation files! 1 Year, 3 Months ago  
Hi!

This is driving me crazy. I have been trying for weeks now to download the VM version of ClearOS. I tried 3 different ISPs, 3 different PCs, different browsers and same problem. It terminates before end, or show that it fully downloaded while in fact it hasn't (34%, 54%, 95% complete). I noticed there are others that complained about similar issues but that was weeks ago.

What's the problem???
lmorel12
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#37988
Re:CANNOT download the installation files! 1 Year, 3 Months ago  
Yes, there are problems. They think it is a bad mirror. Peter of Clearfoundation asked people to duplicate the error and try to ping the bad server.
Code:


ping download.clearfoundation.com



But you probably already read this. What did you try to download? The "ClearOS Enterprise 5.2 VMware Image"?
Marcel van Leeuwen
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#37989
Re:CANNOT download the installation files! 1 Year, 3 Months ago  
I just finish downloading the "ClearOS Enterprise 5.2 VMware Image" and the md5sum is correct. Really weird stuff is going on.
Marcel van Leeuwen
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#38040
Re: CANNOT download the installation files! 1 Year, 2 Months ago  
As always - check the MD5 and file size of the finished download to make sure it matches.

I've seen this on a single test (of several), but its sporadic and I temporarily lost connection to the server. If you use a tool that can resume downloads it shouldn't be a problem
Tim Burgess
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Last Edit: 2012/02/27 08:39 By timb80.
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#38044
Re: CANNOT download the installation files! 1 Year, 2 Months ago  
Marcel, thanks for the replies. I am going to give a try from home.

Tim, I appreciate it. I would like to give a try to ClearOS (I'm also evaluating Zentyal) only to check out the web filter portion of it. IDS would be nice too. I download a lot of software, sometimes file over 1GB and never had to act differently. Just used Chrome or IE, hit the server and download. I probably messed up a handful of download over the last 3 years but never as much as 5-7 from the same link. Just really odd to me and I guess I need to get a Download Manager which I never need. Anyways, thanks for the update! I'm only a WindoZ sysadmn after all.... LOL
lmorel12
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#38051
Re: CANNOT download the installation files! 1 Year, 2 Months ago  
i am new to clearos, i am also facing same issue ,please explain how to check MD5 check
asyr
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#38062
Re: CANNOT download the installation files! 1 Year, 2 Months ago  
I tried one last time from home with my Comcast connection. I have 15Mbps downstream. No one else but me used it this morning at home. I started the download and it "completed" after 100MB. So yeah, I will use a download manager.

I think ClearOS needs to be aware of this. Asyr made a comment that he tried as well and same issue. I could be wrong but I think most new users come here with little experience with this "free" product. And I doubt a lot of them will be persistent if their download fails everytime. They probably won't even bother to post a comment in here. I know I am not being helpful so far but just wanted to give you my 2 cents. You guys might be losing a lot of interest because of that.
lmorel12
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#38074
Re: CANNOT download the installation files! 1 Year, 2 Months ago  
I used GetFlash as a download manager and it worked out ok. I know, some will say "Duh!" but last time I used a download manager was when I used a 56K modem in 1997. Once I went to DSL, fiber, T1, residential cable, I never had the need to use one ever again. Hell, I even downloaded fat ISO from Microsoft and Vmware all in one chunk. I know, if it failed I would have to re-download it but it's been SUPER rare for me to have a download fail on me.

Ok, now, to get a manual under PDF format, same story? (saw another post about it) I need to email clearOS? This is painful but I'm not giving up yet...
lmorel12
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#38155
Re: CANNOT download the installation files! 1 Year, 2 Months ago  
We are aware of the issue, but just can't find or duplicate the problem. he logs on the download servers look fine and we see a normal download rate. ClearOS registrations are normal too. So - we have a gremlin somewhere and it's *very* annoying.

We're rolling out a new mirror system with the release of version 6 (starting with the Beta 3 release today). Hopefully, this issue will be resolved. It's a show stopper for the 6 release, that's for sure.
Peter Baldwin
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